Solution Map - What should customers do?
| Major Products | Versions | Virus Pattern | Behavior Monitoring | Web Reputation | DCT Pattern | Antispam Pattern | Network Pattern |
|---|---|---|---|---|---|---|---|
| OfficeScan | 11 SP1 above |
| Turn On Ransomware Protection Feature/Update Pattern via Web console | Enable Web Reputation Service* |
|
|
|
| 10.6 and above | Update Pattern via web console | ||||||
| Worry Free Business Suite | 9 SP1 above | Turn On Ransomware Protection Feature/Update Pattern via Web console | |||||
| 8 and above | Update Pattern via web console |
Update Pattern via web console | |||||
| Hosted Email Security | |||||||
| Deep Security | 8.0 and above | Not Applicable | Update Pattern via web console | Not Applicable | Update Pattern via Web console | ||
| ScanMail | SMEX 10 and later | Not Applicable | Update Pattern via Web console | Not Applicable | |||
| SMD 5 and later | |||||||
| InterScan Messaging | IMSVA 8.0 and above | ||||||
| InterScan Web | IWSVA 6.0 and later | ||||||
| Deep Discovery | DDI 3.0 and later | Not Applicable | Update Pattern via web console | ||||
| DDAN | |||||||
| DDEI |
* Refer to the Product Administrator’s Guide on how to enable the Email Reputation or Web Reputation services features.
Recommendations
- Recommendations on how to best protect your network using Trend Micro products
- Submitting spam or malware samples to Trend Micro Technical Support
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